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Market data provided for informational purposes only. Not financial advice. Read disclaimers.

About Salesforce Inc.

Salesforce is the world's largest customer relationship management (CRM) platform, serving over 150,000 companies. The company offers Sales Cloud, Service Cloud, Marketing Cloud, Commerce Cloud, and the MuleSoft integration platform. Salesforce pioneered the cloud SaaS model and is now betting heavily on AI with its Einstein and Agentforce platforms.

SectorTechnology
IndustryCloud CRM Software
CEOMarc Benioff
HeadquartersSan Francisco, CA
Founded1999
Employees~73,000
Market Cap TierLarge Cap

Key Products & Services

Sales CloudService CloudMarketing CloudMuleSoftSlackAgentforce
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Why Watch CRM in 2026

Salesforce's Agentforce AI platform is the company's biggest bet since the cloud transition. Enterprise AI adoption rates, cRPO (current remaining performance obligations) growth, operating margin expansion, and the competitive threat from Microsoft Copilot are the key metrics.

Key Competitors

Microsoft DynamicsHubSpotOracleSAP